Tiledesk/design-studio

Tiledesk's open-source visual, no-code designer where LLM/GPT AI meets a flexible 'graph' approach. Create conversations and automations effortlessly – a Voiceflow and Botpress alternative.

What it solves

It provides a no-code way to build chatbots and conversational applications, removing the need for manual coding to create complex dialogue flows and automation for customer engagement.

How it works

Design Studio uses a drag-and-drop interface and a graph-based approach to map out conversation flows. It integrates LLMs (specifically ChatGPT) to handle human-like dialogues and knowledge base queries, while allowing users to set specific conditions, random replies, and external web requests to connect with tools like HubSpot CRM.

Who it’s for

Businesses and developers who want to create AI-powered chatbots for customer support, lead generation, or administrative automation without writing code.

Highlights

  • Visual Conversation Builder: A drag-and-drop interface for prototyping and designing chatbot flows.
  • AI Integration: Uses ChatGPT for human-like responses and the ability to recognize urgent situations to hand off to human agents.
  • External Connectivity: Supports web requests for CRM integration, WhatsApp conversion, and automated email triggers.
  • Rich Media Support: Ability to share images, GIFs, and videos within the chat experience.

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