GuDong2003/xianyu-auto-reply-fix

闲鱼智能客服系统,支持多账号管理、AI自动回复、自动发货确认、多渠道消息通知,提供完整的 Web 管理后台

What it solves

This project provides a centralized management system for Xianyu (a popular Chinese second-hand marketplace) accounts. It automates repetitive tasks like responding to customer inquiries, managing product listings, and handling order fulfillment, which would otherwise require manual effort for each individual account.

How it works

The system uses FastAPI for the backend, SQLite for data storage, and Playwright for browser automation. It runs as a web-based dashboard where users can connect multiple Xianyu accounts. Once connected, the system monitors messages and triggers automated responses—including AI-powered replies—based on keywords or specific product contexts. It also handles operational tasks like automatic shipping and logging.

Who it’s for

It is designed for individuals or small-scale operators who manage multiple Xianyu accounts and want to streamline their customer service and inventory management through automation.

Highlights

  • Multi-Account Support: Manage multiple Xianyu accounts from a single dashboard with independent status tracking.
  • AI-Powered Automation: Supports various AI providers (like OpenAI, Gemini, and Anthropic) to generate intelligent, context-aware replies to buyers.
  • Operational Tools: Features automated shipping, keyword-based responses, and product data management.
  • Easy Deployment: Offers containerized deployment via Docker Compose for quick setup.
  • Monitoring: Includes real-time logging and system health checks directly within the web interface.

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