Summer Health uses GPT-4 to automate pediatric visit notes
Summer Health has partnered with OpenAI to use GPT-4 for the automatic generation of pediatric medical visit notes. This integration transforms a pediatrician's detailed written observations and medical shorthand into clear, jargon-free summaries for parents, reducing the administrative burden on providers and improving communication with patients.
Efficiency Gains for Pediatricians
GPT-4 has reduced the time required to write visit notes by 5x, decreasing the time spent per note from 10 minutes to 2 minutes. This efficiency gain addresses a systemic issue where medical care providers typically spend over 50% of their time on administrative tasks. Additionally, Summer Health reports a 400% reduction in delays in completing visit notes, which helps reduce end-of-day fatigue for providers and improves the consistency and accuracy of the documentation.
Improving Parent Communication and Satisfaction
The use of generative AI to summarize medical observations into plain language allows parents to receive visit notes more quickly and in a format that is easier to understand. Parents have reported that these AI-generated notes are the best they have experienced, citing the clarity and conciseness of the information regarding their child's health and recommended follow-up actions.
Technical Implementation and Compliance
Summer Health selected OpenAI's platform because it provides leading LLM models and the ability to offer Business Associate Agreements (BAAs) to fulfill HIPAA compliance requirements. The implementation process involved several key technical steps:
- Model Selection: GPT-4 was chosen for its ability to understand complex medical language and its adaptability to specific user requirements.
- Optimization: In collaboration with OpenAI, Summer Health fine-tuned the model and implemented a clinical review process to ensure the accuracy and relevance of the notes in a medical context.
- Human-in-the-Loop: To maintain medical safety, notes are reviewed by the pediatrician before being shared with parents.
"We thought this was something we would get to in 5 years. Seeing that vision pulled forward has been amazing, and we're excited to continue this journey with OpenAI."
— Matthew Woo, co-founder and Head of Product at Summer Health